Frequently Asked Questions
What are your hours of operation?
We are in our office Monday through Friday, 7am to 4pm EST. Our sales representative are on the road from 7am to 4pm EST,. We do not operate on Saturday and Sunday.
We are in our office Monday through Friday, 7am to 4pm EST. Our sales representative are on the road from 7am to 4pm EST,. We do not operate on Saturday and Sunday.
How can I place an order?
There are multiple means of placing an order with us. We currently do not offer online ordering, however, phone, email, and fax can do the trick. You can also stop by our showroom counter in person and one of our Warehouse Personnel can help you out. If you are a current customer, you can reach out to your sales representative. If you are not sure who your sales representative is, or you do not have an account yet, please contact our Customer Service department by phone at 1(610) 429-8266. Our Inside Sales Team and Customer Service can be reached via email here.
There are multiple means of placing an order with us. We currently do not offer online ordering, however, phone, email, and fax can do the trick. You can also stop by our showroom counter in person and one of our Warehouse Personnel can help you out. If you are a current customer, you can reach out to your sales representative. If you are not sure who your sales representative is, or you do not have an account yet, please contact our Customer Service department by phone at 1(610) 429-8266. Our Inside Sales Team and Customer Service can be reached via email here.
When will online ordering be available?
We are diligently working on getting this process working, however we do not have a definite time at the moment.
We are diligently working on getting this process working, however we do not have a definite time at the moment.
Do you have sales on your products?
Yes! We have select products on sale that change every two months. All of our current promotions can be found on the Sales Flyers page. All of our flyers are uploaded as a PDF file, so you can download them to save them for later. You can also receive specials from your sales representative or by signing up for our email list. If you do sign up for our email list, you will receive five emails a week that contain closeouts, informational flyers, updates about our business, product videos, and our bi-monthly sales flyer.
Yes! We have select products on sale that change every two months. All of our current promotions can be found on the Sales Flyers page. All of our flyers are uploaded as a PDF file, so you can download them to save them for later. You can also receive specials from your sales representative or by signing up for our email list. If you do sign up for our email list, you will receive five emails a week that contain closeouts, informational flyers, updates about our business, product videos, and our bi-monthly sales flyer.
What is your "Freight Free" policy?
You can review our freight free policy here.
You can review our freight free policy here.
When will the new catalog be available?
We redesigned our product catalog and it is now available at our catalog website for an interactive version; or you can download the PDF version here.
We redesigned our product catalog and it is now available at our catalog website for an interactive version; or you can download the PDF version here.